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Batshaw Youth and Family Centres partnership with CLSCs

Project Sponsors

• Batshaw Youth and Family Centres and the CLSCs of Montréal-Centre

Project Goal

• Batshaw Youth and Family Centres and the CLSCs of Montréal-Centre aim to work effectively together in order to assure children, youth and their families quick and easy access to required services as well as to assure these services complement each other and provide, where required, a continuum of services.

Project Activities

• Batshaw and 13 CLSCs of Centre and West End of Montreal developed guidelines to coordinate the actions of the different partners to ensure complementarity and efficiency of the two types of establishments in providing services to children, youth and their families.
• The guidelines identify, among other measures, a system of liaison persons in the 29 CLSCs of the region and Batshaw to act as resource persons for the practitioners of their establishments and with the other liaison persons.
• The system of coordination recognizes that each agency takes on the responsibility for the users that fall under its mandate. The youth centre maintains responsibility for cases involving child protection, and the CLSCs are responsible for the functions of promotion of health and well-being as well as prevention.
• The guidelines state the areas of collaboration between the establishments as precisely as possible. Other than coordination, the guidelines address the functions of treatment, protection and access.
• The guidelines were inspired by the principles set out in a frame of reference for collaboration between youth centres and CLSCs. These principles are summarized as follows:
  • Both partners are assumed to be on a level playing field and want to work together effectively; 
  • Services should be organized at a community level and they should be accessible in close proximity to where the user lives;
  •  Access to all required services is assured;
  • Coordination of these services emphasizes needs identified in the clinical plan that can go beyond organisational needs;
  • Youth centre and CLSC professionals work together in synergy;
  • Responsibility and accountability of both partners are well-defined;
  • The gamut of services available through both types of establishments are planned and organized under the guidelines of the pertinent legislation.

Partnerships

• The CLSCs of Montréal-Centre and Batshaw Youth and Family Centres
• The above partners recognize the contribution of the work of the Southwest Table of CLSCs (13 CLSCs) and Batshaw Youth and Family Centres resulting in the initiative to create guidelines for the region.
• Also recognized is the contribution of an agreement established between the Association of Youth Centres of Quebec and the Association of CLSCs and Long Term Care Establishments of Quebec.
• A tripartite work group of CLSCs, youth centre and the Regional Health and Social Services for Montréal-Centre provided a contribution to development of operational mechanisms essential for coordination of respective responsibilities.