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Holland Centre

Communities in Action

The Holland Centre’s Applied Dissemination Program

Holland Centre, in partnership with CHSSN, have developed a program to assist English-speaking minority communities in the Province of Quebec to create and implement community development strategies which will improve their health and well-being.  This initiative is based on the research Holland Centre has done over the last two years as to why the Holland Centre has been so successful in providing health and social services to the English-speaking minority of the Quebec City region.  This research identified two key factors in a successful approach to community development for a minority population: community governance and building a strong knowledge-base of the minority community and the environment that surrounds it.

Tools for Communities

The assistance our team provides to communities is in the form of community development resources, guidance, experience, and a neutral perspective.  We help communities help themselves.  Holland Centre has created two resource tools that are readily accessible to anyone.  First is a book entitled The Holland Centre Experience: A community development model for minorities.  This book illustrates the unique elements of doing community development in a minority community setting.  It is available for free directly from the Holland Centre at:

Holland Centre

Research and Development
1270, Ch. Ste-Foy

Quebec, QC  G1S 2M4
Telephone:  (418) 683-9274
Fax: (418) 681-9265
Website:  www.hollandcentre.ca
E-mail: 
res-dev@hollandcentre.ca

The document can also be downloaded in a PDF
format by clicking on the icon to the right.

The Holland Centre has also created in collaboration with the CHSSN and the YMCA a short video introducing the concepts of knowledge-based community development.  This video is available for free on CDRom and can be obtained free of charge by contacting Holland Centre at the above address. You can also play a preview version slide show by clicking on the icon to the left.  To print out the accompanying audio transcript, click here.

The material on knowledge-based community development presented to the YMCA Conference on Development Through Partnership held in March 2002 is also available by clicking on the following link:

http://www.chssn.org/ymca5/english/default.html
 

Projects in Progress

In addition to these resources Holland Centre will be working with selected communities to assist them with their community development goals.

We are working with groups that are:

  • Open to a knowledge-based development approach;|

  • Committed to having the greater community participate in the process;

  • Committed for the long-term;

  • Willing to commit resources, and;

  • Respected by the community at large.

To date we are working with three communities:  an English-speaking rural community that is based in and around Thetford Mines, an association that serves the English-speaking community in the Eastern Townships and we have recently begun to work with the English-speaking community located at the tip of the Gaspé Coast.  All three of these groups have very different contexts and challenges, but they all share a common theme: wanting to improve the quality of life for English-language minority communities in a context of cutbacks and an increasing burden on the private sector and the community to provide for the needs of the community.  The members of these communities also share a sense of isolation.

Thetford Mines

The Thetford Mines community is actually a group of rural and urban communities located in and around Thetford Mines.  The Holland Centre was approached by members of the community who felt that although there were some services and activities organised for seniors, the community could be doing more for all age groups. The first task was to raise awareness in the greater community about the community’s needs and then assist them to see how they could respond to those needs. 

The approach used was to invite community members to get involved in the process and then encourage them to take control of it.  Two local individuals met with key community groups and started a visioning process.  Their objective was to ask each group to describe their role in the community, their strengths, their assets, the problems or challenges the community faced and their own vision of the future for the English-speaking community.  This strategy had the desired effect of raising awareness within the community and got community members thinking about the future and the possibilities. After these interviews were done, a community meeting was held to report the results of this community inventory. After the presentation volunteers were requested for a working group. The objectives of this working group were to more closely examine the needs of the community and create a plan to address these needs.

After 18 months the working group has taken very concrete steps towards ensuring the long-term future of the community.  They have hired a community animator, built a community corporate structure that will maintain initiatives and manage the funds for the community.  They began a community newsletter and built programs that would support the community such as a community directory, youth support projects, a community web site, a mom and tots play group, parenting workshops, a movie club and internet access centres. They are actively continuing their knowledge gathering about the community through forums, surveys and a study on youth retention.

Townshippers’ Association

The second group Holland Centre worked with  was an established organisation in the Eastern Townships called the Townshippers’ Association.  The organisation approached Holland Centre to see if it could assist them in a strategic planning process. This organisation already possessed a strong sense of community governance, but they wanted to renew its focus and assist its employees with an ever-increasing load of activities.

Under Holland Centre’s guidance the organisation embarked on a strategic planning process.  The organisation went through a period of introspection and identified what they wanted for priorities.  The board of directors created a committee devoted to making a plan to address these priorities.  The committee explored the strengths and weakness of the organisation as well as the expectations of its stakeholders.  They devised a plan to address the new priorities of the organisation and gave the organisation very specific objectives for the next five years.   The strategic planning committee identified that creating a knowledge base was a priority for the organisation. They identified that all future projects must be based on sound community information and address the priorities of the organisation. It streamlined the committee structure to reflect the organisation’s priorities and the committee evaluated each of the existing programs to determine if they were in line with the newly identified priorities of the organisation. The Association is now redefining how existing resources are used in order to meet their defined needs.

The Gaspé

The English-speaking communities on the tip of the Gaspé peninsula  are a group of rural communities running predominantly along the coast from Parc Forillon to Percé.  The Anglican Church is active in these communities and has begun a process to organise the communities and identify their needs and look towards building services.  They are looking towards Holland Centre to provide guidance throughout their project and provide the experience in community development they are lacking.  They are also looking to Holland Centre to bring an unbiased perspective to the process that will improve the credibility of their efforts with all communities.